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Accommodation / Romania / Constanța county / Neptun /

Spring Holiday Resort Hotel Neptun




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Payment



By sending the enquiry, you confirm that you have read and understood the Privacy Notice's terms.

By sending the booking, you confirm that you have read and understood the Privacy Notice's terms.

Booking enquiry requiredAfter sending the request, the owner will send you an offer that you can either accept or reject. Instant bookingThe booking is finalized after being sent.

Unavailable days

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more months

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Policies

Typehotel
Sleeps400 (200 rooms, 200 bathrooms)
Operating period15 June – 18 September
Check-inbetween 4PM and 10PM
Check-outbetween 8AM and 12AM
Accesible for disabled guestsyes
Pets allowed small companion · no
large companion · no
Smokingnot allowed
Spoken languagesRomanian, English
Booking and cancellation policies

30% should be payed as a deposit in 2 working days with card, by bank transfer, with "tichet de vacanţă", with "card de vacanță" or with Travelminit Voucher after the confirmation of the booking! The remaining amount is to be paid at the accommodation.

Free cancellation until 2 days before check-in! 30% of the total price will be charged in case of cancellation within 2 days before check-in.

In case of no-show 30% of the total price will be charged.

Accepted payment methodsVISA / Mastercard / Maestro
VISAMastercardMaestro
Bank transfer
Bank transfer
Tichet de vacanță · to Travelminit
Sodexo Voucher de vacanță / Up Voucher de vacanță / Edenred Voucher de vacanță
Sodexo Voucher de vacanțăUp Voucher de vacanțăEdenred Voucher de vacanță
Card de vacanță · to Travelminit
Sodexo Card de vacanță / Up Card de vacanță / Edenred Card de vacanță
Sodexo Card de vacanțăUp Card de vacanțăEdenred Card de vacanță
Travelminit Voucher/Deposit
Travelminit Voucher/Deposit
Tourist TAX5% of booking price.
Not included in the price.

Facilities and services

Common areas
  • Luggage room
  • Smoking area
  • Playroom
  • Security cameras in common areas
Exterior
  • Playground
  • Garden / Yard / Greenbelt
Parking
  • Parking
Services
  • Meal
  • Cot · free
  • Internet / WiFi · free

COVID measures

Safety features for everyone
  • Sanitizer dispenserSanitizer gel dispenser placed in common areas (entrance, hallway, reception, etc.)
  • Plexi-glass shield at the receptionPlexi-glass shield at the reception (between client and receptioner).
  • Display informational messagesOn proper hand washing, social distance, prevention of COVID.
Meal
  • Meal services are provided in accordance with official regulations
Preventive measures for staff safety
  • Staff training on sanitationStaff training to increase focus on extreme cleaning of public areas.
Preventive measures for client safety
  • Monitoring temperature at check-inMonitoring guests' temperature at check-in.

Reviews by real guests

8.6

based on 40 reviews

Value for money8.5

Conditions8.5

Cleanness8.5

Staff9.1

Location8.6

Meal9.3

COVID measures8.4


3 months ago
with family, leisure purpose

Camera este plăcuta, este bine dotat,si frumoasa. Mi a plăcut diversitatea la mâncăruri.

Am stat 7 zile, și au făcut curățenie de o singura data, care mi se pare f f putin! Nici gunoiul, nici așternutul nu a fost schimbat.

COVID measures: Ok

8.1


4 months ago
with friends, leisure purpose

A fost curat. Doar am dormit si facut dus. Tutto bene!

Va lipseste un perete de sticla la dus. Fara el, ajunge apa la WC

8.6


4 months ago

patul din camera este dispus pe o latura foarte aproape de perete,cred ca ar fi suficient un 40cm langa perete,la acest moment trebuie sa tii picioarele ca un pinguin

9.1


4 months ago
individually, leisure purpose

Average

7


4 months ago
with family, leisure purpose

Renovat, mini frigider prezent

Praf, suprafețe, geamuri nespălate si pline de amprente, cearceaf mic, saltea murdara

COVID measures: Gel dezinfectant la întrare, însă gol

3.7

+ 35 reviews


4 months ago

Personalul de la receptie eficient, amabil, corect informat, mereu in sprijinul clientilor. Hotel recent renovat, camere mobilate corect, baia ok, parcare gratuita in fata hotelului (locuri suficiente fiind septembrie). Micul dejun mult peste asteptari, diversificat, produse de calitate, acopera toate gusturile si pretentiile. Personalul restaurantului atent dar discret. Plaja aproape, 5 minute pe jos. O experienta foarte, foarte placuta, plaja libera in miez de septembrie...

Statiunea Neptun, candva emblematica pentru litoralul romanesc, acum extrem murdara, dezordonata, neingrijita, plina de gunoaie si de tarabe de prost-gust, spatii verzi si cladiri in paragina, aspect general dezolant.

COVID measures: dezinfectatnt, mesele in restarurant relativ distantate

9.3


4 months ago
with family, leisure purpose

Calitatea mancarii

Pret foarte mare pentru conditiile de cazare. Demipensiunea ne-a fost bagata pe gat ca mic dejun si pranz, fara sa fim intrebati daca suntem de acord, iar la intrebarile noastre au spus ca este specificat clar pe site-ul hotelului. Cine verifica,vede ca NU ESTE ASA. Pe langa faptul ca nu se spune clar ce inseamna demipensiune in opinia conducerii hotelului, de la minima descriere a tarifelor pentru copii(cazare si masa) lipseste exact categoria unde se incadra baiatul nostru(12-14 ani).La sosire vroiau restul de bani, fara sa vedem macar camera, plus ca sustineau ca nu avem masa platita!!

COVID measures: Acceptabile. Nu am vazut sa fie invitat sa poarte masca nici un turist cazat acolo.

6


4 months ago
with family, leisure purpose

Recommended

10


4 months ago
with friends, leisure purpose

Design-ul interior

Mirisul din hol este greoi, una dintre receptionere a fostvputin amabila si putin familiarizata cu programul de rezervare pe computer, astfel creind neplaceri

COVID measures: In regula

7.6


4 months ago
with family

Recommended

9.2


4 months ago

Average

8.8


4 months ago

Recommended

9.2


4 months ago
with family, leisure purpose

Special

9.7


5 months ago
with friends, leisure purpose

Recommended

8.6


5 months ago
as couple, leisure purpose

Recommended

9.7


5 months ago
as couple, leisure purpose

Recommended

8.7


5 months ago
with family, leisure purpose

igiena zero,calitatea servicillor supraevaluata ca pret

3.8


5 months ago
as couple, leisure purpose

Totul e minunat,superb.Ne vom întoarce aici�

COVID measures: Ok

9.9


5 months ago
with family, leisure purpose

Recommended

9.7


5 months ago
as couple

Not recommended

6


5 months ago
with a group, leisure purpose

Sistemul de canalizare lasa de dorit.........apa de la dus se scurgea foarte greu....în baie nu aveai cuier .....

9.1


5 months ago
with family, leisure purpose

Proaspat renovat

Lipsa dulapuri

7.1


5 months ago
with friends, leisure purpose

Recommended

9.7


5 months ago
with friends

Recommended

10


5 months ago
with family, leisure purpose

Recommended

9.2


5 months ago
with family, leisure purpose

Renovat,mobilier nou,curatenie,mancare buna,loc de joaca pt copii

Lipsa cabina dus,lipsa paravan dus,lipsa etajera oglinda ,lipsa unui dulap,lipsa unui lift

COVID measures: Destul de bine

8.3


5 months ago

Personal amiabil, mâncare gustoasă

Apa calda vine cu intarziere, lipsa spatiu depozitare in camera

7.8


5 months ago
as couple, leisure purpose

S-a renovat interiorul si e placut. La mic dejun in prima zi a fost cam haos organizarea, insa in dimineața următoare s-au reglat f bine lucrurile Mancare f buna si diversitate Aer conditionat si plase de insecte la balcon

La cam. 430 suna foarte tare ventilatorul de la baie si nu l-am putut utiliza Baie mică Preturi cam mari daca vrei sa iei masa la hotel

COVID measures: Foarte bune

8.3


5 months ago
with family, leisure purpose

Dna de la curățenie foarte amabila si intra zilnic în cameră. Atât personalul de la receptie cat si cel de la sala de mese a fost foarte ok. Micul dejun acceptabil.

Baia foarte, foarte mică și lipsa perdelei de duș. (la fiecare duș, trebuia sa avem grija sa nu iese apa pe hol; practic absorbeam apa de pe jos cu ajutorul prosoapelor) Lipsa dulapurilor este inacceptabila.

COVID measures: Asa și asa

7.4


5 months ago
with family

Recommended

9.9


5 months ago
with family, leisure purpose

Special

10


6 months ago
as couple, leisure purpose

Proaspat renovat si curat. Loc de joaca pentru copii.

Lipsa: cuiere prosoape baie, cuiere haine in hol, cos de gunoi de camera , uscator pe balcon, noptiera, bancheta valiza, etajera suport periute dinti, uscator de par, paravan dus ( care determina inundarea baii), loc rezervat parcare in fata hotelului pt descarcare/ incarcare bagaje. Telefon fix fara ton. Aparat aer conditionat fara vas de colectare condens.

COVID measures: conventionale

9.2


6 months ago
as couple, leisure purpose

Bună ziua! Tocmai am revenit de la Neptun, hotel Sring Holiday Resort și voi motiva fiecare părere pozitivă sau negativă. Pozitiv- mancarea fb, personalul de la recepție, sala de mese drăguți și amabili deși foarte tineri! Renovat frumos, camere vesele.

Pe mine personal ce m a nemulțumit- lipsa unui feon la baie,să găsești un loc de parcare trebuie să stai la pândă,am rugat să mi se schimbe prosopul de la baie, de la duș care se udă imediat, dușul fiind delimitat printr-un prag f mic, gunoiul l-au luat doar după ce eu l- am scos la ușă. Daca am spus la recepție mi s-a răspuns ,, e hotel de 3 stele si se face curățenie la 3 zile!!!! În cameră 4 zile cât am stat nu tu aspirator nu tu mop. Nu toate camerele au avut covoras in camera. A doua zi am cumpărat șervețele și hârtie igienică! Revizuite aceste mici neajunsuri, totul va fi ok!

8.5


6 months ago

Masa, curățenia, personalul

Locurile de parcare insuficiente

COVID measures: Ok

9.1


6 months ago
as couple, leisure purpose

Average

7.9


6 months ago
with friends, leisure purpose

Special

10


6 months ago
as couple, leisure purpose

Curatenie, hotel recent renovat, personal tanar, mereu cu zambetul pe buze. Va multumim pentru sejur, ne am simtit minunat! Cu siguranta v om reveni!

Nu am.

9.8


6 months ago
with friends, leisure purpose

Special

10


6 months ago
with family, leisure purpose

Mic dejun foarte bun. Mancare cu specific libanez (unele feluri), mie imi place foarte mult. Mi-au placut decoratiunile. Foarte curat la restaurant si pe holuri, renovat cu bun gust.

Curatenia in camera lasa foarte mult de dorit. Cand am ajuns, am gasit par in baie, destul de mult pe la marginea peretilor. Intr-o zi am gasit uitat in camera un prosopel pe care doamna de la curatenie il folosea (era murdar). Hartia igienica pusa in prima zi era o jumatate de sul, noi am cumparat pentru ca ne punea un sul la patru persoane. Trei perne pentru patru persoane am gasit, am cerut-o pe a patra si ne-au adus-o. Hotelul nu incasase toti banii platiti de noi de la agentia de turism, in prima zi nu ne-au incasat restul de bani pana nu se lamureau. S-au lamunrit si m-au sunt cand eram

COVID measures: Nimeni nu purta masca la receptie, doar la restaurant. In general, pe litoral nu am vazut pe nimeni cu masca la restaurante, bucatarie, servire.

8.4


6 months ago
with family, leisure purpose

Recommended

10

  • How much does one night cost on average at Spring Holiday Resort Hotel?

    On the average, a room at Spring Holiday Resort Hotel costs $ 17.2. Access the detailed description of the rooms!
  • Which payment methods are accepted?

    Accepted payment methods of Spring Holiday Resort Hotel: Bank transfer, VISA / Mastercard / Maestro, Tichet de vacanță (Sodexo, Up, Edenred), Card de vacanță (Sodexo, Up, Edenred) and Travelminit Voucher/Deposit. Access the booking policy of the accommodation!
  • Are vouchere de vacanță accepted?

    Yes, for this accommodation you can pay also with Tichet de vacanță (Sodexo, Up, Edenred) and Card de vacanță (Sodexo, Up, Edenred). Access the booking policy of the accommodation!
  • How can I use on my "voucher de vacanță" on Travelminit?

    Send an enquiry/booking request to the selected accommodation and tick the appropriate box depending on your payment preference: "tichet de vacanță" or "card de vacanță". After your booking is confirmed, send the "tichet de vacanță" to Travelminit! In case of "card de vacanță", it is enough to send an "acord de debitare".
  • How can I send the "tichet de vacanță" to Travelminit?

    Two options are available: a) Send with courier service, ex: FAN Courier (021-9336), to this address: TRAVELMINIT INTERNATIONAL SRL, 400267 Cluj-Napoca, Str. Gării, Nr. 21, D1/1B. You can order a courier here, in order to send the "tichet de vacanță" to Travelminit. b) Send with "Prioripost" from any romanian post office, to this address: TRAVELMINIT INTERNATIONAL SRL, CP 335, OP 1, Cluj-Napoca. Our phone number (to be given to courier / to call for information about "tichets"): +40-364-431-800. Please mark on the envelope the booking number.
  • How can I pay with "card de vacanță" to Travelminit?

    You can choose from the following options: a) Pay with "card de vacanță" onlinerecommended! b) Pay by sending us a signed card debit authorization (acord de debitare card) – 1. Download the form here! 2. Print it out! If you don't have this possibility, write it by hand. 3. Fill it with your data and sign it! Filling example here. 4. Send it to Travelminit, scanned or photographed! By email to info@travelminit.com. The Subject should be: Acord de debitare {booking number}. 5. Depending on the quantities, Travelminit will withdraw the authorized amount from your card as soon as possible. To make a successful payment, the card should be activated!
  • How can I activate my "card de vacanță"?

    The card can be activated from the app or through the issuer's customer service. Instructions on how to activate "card de vacanță" here: Activation card de vacanță Sodexo, Activation card de vacanță Up, Activation card de vacanță Edenred.
  • What room types are there?

    The room types in Spring Holiday Resort Hotel which can be booked are: King room with balcony and Room with balcony. Access the detailed description of the rooms!
  • What types of meals does it offer and how much do they cost?

    The Spring Holiday Resort Hotel offers the following types of meals: Breakfast ($ 8.1/pers/day), Lunch ($ 13.9/pers/day), Dinner ($ 13.9/pers/day), Half board ($ 22.0/pers/day), Full board ($ 35.9/pers/day) and All inclusive ($ 43.3/pers/day). Access price list!
  • What time is check-in and check-out?

    You can check-in between 16:00 and 22:00, and you have to check-out between 08:00 and 12:00 Access the booking policy of the accommodation!